403 views
3 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

These guys are CROOKS and will do whatever they can to sell you a vehicle. I say this because I see all these positive reviews and wonder where everyone is getting the Kool Aid from.

I bought a 2009 Cadillac CTS that Footh Auto had advertised on Facebook. The entire reason I even called them was because they claimed the Vehicle had a current 100,000 mile bumper to bumper warranty. I called them and was told to come in and drive it. I did and loved the car.

They told me it was Ben Footh's personal vehicle that he was selling. After speaking with Tony and Ben about how great of a car it was I knew I had to leave with it. Wanting to have it immediately I fed in to all of their sales pitches. They assured me that I did not need to have an additional warranty through the lender (Credit Acceptance) because the car still was covered and "it would be a waste of money." I on top of it they had me sign a purchased as is agreement which specifically said "sold as-is, no warranty." When this was presented to me I questioned it and was informed that it simply means I'm not purchasing an additional warranty and it has an existing warranty that is a part of the as is agreement.

I obliged and signed thinking that it made sense. I got the car and not even three months later the engine blew. It was before my first oil change was supposed to be due. I brought the car to my mechanic who informed me that there was build up of metal shavings in the oil and filter that was from a preexisting problem.

They said this would have appeared in previous oil changes prior to the engine blowing. I had the car towed to Wally McCarthy's Cadillac where I was informed that they agreed with my mechanic but that there was no additional warranty ever purchased on this vehicle and the original warranty had been expired for 2 years. Furious I called Ben Footh who was very rude about it and acted like he got paid so it's my problem now. Luckily when the ad was posted I printed it off and still had it.

I was able to begin a lawsuit against them because I saved the ad proving they were advertising this vehicle with a warranty. My lawyer showed me the response from Ben Footh where he claimed that the vehicle in the ad was the same exact everything but mine was not it because he supposedly had 2 of them for sale. This made zero sense to me and my lawyer. We then requested him to prove that the vehicle in the picture was not my vehicle and prove he had 2 for sale at the same time.

He was unable to and stopped correspondences. I have been in a 2 year legal limbo with Credit Acceptance. They are not calling me or making an attempt to repossess the vehicle because then they will be breaking the law. They are just reporting it against my credit.

Now I'm stuck with a vehicle with a broken engine and unsure if I should ever get it fixed because of this. I don't know if they are going to take it or help or what is going to happen.

Reason of review: Warranty issue.

Location: 1426 Concord St S, South St Paul, MN 55075, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Dealers make money on selling extended warrantys... but you're saying they refused to?

I'm also calling BS, especially since every other review on them including mine is off the charts positive.

I had an issue with the alternator on my car 2 months after, I called Ben Footh. He scheduled the appointment personally and covered the repair completely.

I even told him up front that I was not expecting Footh to pay for it but rather just a discount on fixing it. This is one of the few car dealers I would say that I whole heartedly trust.

Guest

Metal Shavings? Yeah so I have been a mechanic for 16 years, this is from not changing your oil.

My guess would be your attorney gave up because he knows that you are to blame for the vehicles engine failing. Regardless this is nothing the Dealer could have known was going to happen.

Guest

I call BS, theres NO WAY anyone can predict when a vehicle will breakdown. 2 years later and you still have the vehicle?

Sounds like theres a lot more to the story you are not sharing.

I purchased a vehicle from Fooths Auto 3 years ago and no issues outside of having regular maintenance. I've sent down 2 friends who also were treated right with no issues.

Footh Auto Sales Reviews

  1. 7 reviews
  2. 2 reviews
  3. 0 reviews
  4. 1 review
  5. 16 reviews
Footh Auto Sales reviews